Privacy Policy

Effective Date: 01 October 2023

This Privacy Policy describes how CyLogic, SARL (“CyLogic,” “we,” “us,” or “our”) collects, uses, and shares information in connection with your use of our website ( https://cylogic.lu ), services, and applications (collectively, the “Services”). This Privacy Policy does not apply to information our clients may process when using our Services.

We may collect and receive information about users of our Services (“users,” “you,” or “your”) from various sources, including information you provide directly to us, information we collect through your use of our Services, and information we obtain from third-party sources. We recommend that you read this Privacy Policy in full to ensure you are fully informed.

Information We Collect

We collect several types of information from and about users of our Services, specifically information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but individually does not identify you, such as company, job title, etc.; and/or
  • About your internet connection, the equipment you use to access our Services, and usage details (collectively, “usage information”).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Services and its contents to you;
  • To provide you with information, products, or services that you request from us;
  • To fulfill any other purpose for which you provide it;
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to our Services or any products or services we offer or provide though it;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates;
  • To contractors, service providers, and other third parties we use to support our business;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CyLogic, SARL’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CyLogic, SARL about our Service users is among the assets transferred;
  • For any other purpose disclosed by us when you provide the information;
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CyLogic, SARL, our customers, or others.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Services home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]

Your use of our Services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Service (insert link to your Terms of Service) and all of its dispute resolution provisions including arbitration, limitation on damages, and choice of law.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you have any questions about this Privacy Policy, please contact us.